Our Asia-Pacific Office Locations
Get Access To One Of The World’s Largest Talent Pool.
Singapore Office, Talent spot group Pte. ltd.
EA License No: 16C7855
1 N Bridge Rd, #24-02 High Street Centre, Singapore 179094
📞 +65 6970 7470
@: [email protected]
Hong Kong Office, CNB Express Talent-Spot Asia Company Ltd
Suite 2602, 26/F, Prosperity Millennia Plaza, 663 King’s Road,
Quarry Bay, Hong Kong
📞 +852 2123 3300
Malaysia Office, LethicTSG Sdn. Bhd
Level 25, Menara Worldwide, 198, Jalan Bukit Bintang,
55100 Kuala Lumpur
📞 +60 17 779 1776
The Philippines, Talent Spot Group inc.
11T Cyber One Building, Eastwood City, Bagumbayan
Quezon City, Metro Manila, Philippines 1800
📞 +63 999 880 5079
@: [email protected]
Japan office
206 Grande Maison Rokubancho, 6-20 Rokubancho, Chiyoda-kuTokyo 102-0085 Japan
📞 +81 50 5534 1466
Australia office
Level 3, 99 Walker Street, North Sydney, NSW 2060, Australia
📞 +61 1300 724 082
Shanghai Office HQ, Shanghai LethicTalent Services Co., Ltd
3rd Floor New Ideal Mansion, 1500 Zhongxing Road, Jing’anDistrict, Shanghai, China,200070
📞 +86-10-5879-0019
Beijing Office
No.18 ChaowaiAvenue,
Full Link Plaza, Tower A, Room 2012,
Chao Yang District,
Beijing, China 100020
📞 +86-10-5779-1190
F: +86-10-6588-6023
Taiwan Office, Talent Spot (Taiwan) Co., Ltd
No. 208 TianheRoad, Teem Tower,
Room 2108, 21/F
Guangzhou, Guangdong, China 510620
📞 +86-10-5779-1190
F: +86-10-6588-6023
Guangzhou Office
No.18 ChaowaiAvenue,
Full Link Plaza, Tower A, Room 2012,
Chao Yang District,
Beijing, China 100020
📞 T: +86-20-8363-3650
F: +86-20-8363-3651
Shenzhen Office
No.18 ChaowaiAvenue,
Full Link Plaza, Tower A, Room 2012,
Chao Yang District,
Beijing, China 100020
📞 +86-755-8322-1103
Suzhou Office
No. 8 SuhuaRoad, ZhongyinHuilongBuilding,
Suite 801, Suzhou Industrial Park,
Suzhou, Jiangsu, China 215021
📞 +86-512-8885-3300
Nanchang Office
No.88 Beijing West Road,
Jiang XinInternational Building
Unit 1308, Nanchang, Jiangxi 330046
📞 +86-791-6304-690
F: +86-791-6304-590
Xi’An Office
No.5 Technology Road, Oak Constellation,
Unit 1904B, Bock B, High and New Tech Development Zone, Xi’An, China 710075
📞 +86-29-8797-9840
Chengdu Office
No. 99 Hongxing Road Section 3, Silver Square Unit 2001, JinjiangDistrict,
Chengdu, China 610016
📞 +86-28-8676-1833
Chongqing Office
A Corporate Avenue Building 8#,
Level 25 Unit 18 ,No. 1 Huasheng
Road,YuzhongDistrict, Chongqing,
China 404100
📞 +86-23-8969-8188
Why Trust Talent Spot Group?
As a trusted global leader in HR services, Talent Spot Group Global delivers cost-effective,
top-tier Business Process Outsourcing solutions through our expertise in global talent management.
Here’s why companies around the world trust us:
Global Reach, Local Insight
We combine our global network with local market expertise to deliver unmatched recruitment solutions.
Customized Solutions
We tailor outsourcing solutions for tech firms, financial companies, and multinationals expanding into Southeast Asia, focusing on innovation, flexibility, and sustainability.
Commitment to Excellence
We uphold the highest standards, executing every process flawlessly, from customer support to payroll management.
Proven Expertise
Our proven track record and commitment to delivering cost-effective, scalable, and high-quality BPO services have made Talent Spot Group a trusted partner for businesses worldwide.
Integrity and Trust
We prioritize confidentiality, security, and compliance by implementing strict protocols to protect your data and meet industry standards.
Frequently Asked Questions
What is BPO with an example?
Business Process Outsourcing (BPO) is the practice of contracting specific business functions to external providers.
For example, Talent Spot offers payroll management and customer support services to help companies focus on their core operations.
What does a BPO company do?
A BPO company like Talent Spot Group manages non-core business functions on behalf of other organizations.
We provide tailored solutions like HR outsourcing, customer support, IT services, and financial management, ensuring that your company runs smoothly while you focus on growth and innovation.
Is BPO the same as a call center?
While call centers are a type of BPO, BPO encompasses a much broader range of services. In addition to handling customer calls, BPO also includes services like finance and accounting, HR, IT support, and back-office operations.
Talent Spot offers a comprehensive suite of BPO services, beyond just call centers.
What is the responsibility of business process outsourcing?
The primary responsibility of BPO is to manage outsourced business functions efficiently and ensure that the client’s operational standards are maintained or exceeded.
This allows the client to focus on their core operations, while the BPO provider like Talent Spot Group handles non-core processes like customer service, HR, and IT support.
What is the role of BPO customer service?
In BPO customer service, the role is to handle all customer interactions on behalf of a company, including resolving issues, answering inquiries, and providing after-sales support.
At Talent Spot, we specialize in delivering multilingual, high-quality customer service to enhance the client’s customer experience.
What is the difference between outsourcing and BPO?
Outsourcing refers to contracting any function or task to an external provider, while BPO specifically refers to outsourcing business processes such as HR, finance, and customer service.
Talent Spot provides full BPO services to help companies manage their essential processes efficiently.
What is customer service in BPO with example?
In BPO, customer service involves managing a company’s customer interactions.
For example, Talent Spot might handle a client’s customer support line, ensuring that all customer questions and issues are resolved professionally and promptly.
What are five BPO services?
The top five BPO services provided by Talent Spot Group Global include:
- HR and Payroll Outsourcing
- Customer Support Outsourcing
- Finance and Accounting Outsourcing
- IT and Tech Support Outsourcing
- Back-office Operations Outsourcing